Frequently Asked Questions
Everything you need to know about Alessi's premium home products and services.
What materials are used in Alessi products?
Alessi products are crafted using high-quality materials including 18/10 stainless steel, wood, porcelain, and BPA-free resins, ensuring both aesthetic beauty and long-lasting durability for your home.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy for home decor and kitchenware?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain kitchen items cannot be returned once used.
Do you offer international shipping?
Yes, Alessi ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
Are Alessi products dishwasher safe?
While many of our stainless steel and porcelain items are dishwasher safe, we recommend checking the specific care instructions included with each product to maintain its finish and longevity.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.